Our refund and replacement policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only replace items if they are defective or damaged. If you have a problem with the product that you recieved, please send an email to: carol@refreshsa.com
No refunds on services or gift vouchers purchased.
Need help?
Contact Carol@refreshsa.com for questions related to refunds and returns.